Homeowner Resources
Welcome to your community hub! Access your account, submit requests, and find everything you need to stay connected.
🏠 Homeowner Portal
Your homeowner portal is your central hub for managing your HOA account. Access payment history, view important documents, submit maintenance requests, and stay up-to-date with community news—all in one convenient place.
What You Can Do in the Portal:
- Make secure online payments (recommended method)
- View payment history and account statements
- Access governing documents, bylaws, and community rules
- Submit architectural review requests
- View meeting minutes and community announcements
- Update your contact information
Don’t have login credentials? Click the link above and follow the prompts.
Quick Actions
💳 Automatic ACH Payments
Make your HOA payments hassle-free! Set up automatic ACH payments and never worry about missing a due date.
Benefits of ACH Payments
- ✅ Never miss a payment—it’s automatic!
- ✅ No checks to write or stamps to buy
- ✅ Secure and reliable electronic transfer
- ✅ Easily cancel or modify anytime
You’ll need your bank routing number, account number, and a voided check
📋 Report Community Violations
Help us maintain the beauty and standards of our community! If you’ve noticed a violation of community guidelines, please let us know.
What to Report
- Architectural violations (unauthorized modifications, paint colors, etc.)
- Landscaping issues (overgrown lawns, dead trees, etc.)
- Parking violations
- Trash or debris concerns
- Any other covenant or rule violations
🔒 Privacy & Confidentiality
Your contact information is optional. All reports are handled professionally and confidentially.
📮 Mail Payment Information
While we strongly encourage using the homeowner portal for fast and secure online payments, we understand that some homeowners prefer to pay by mail.
⚠️ Important Reminders:
- Always include your account number in the memo line of your check
- Allow 7-10 business days for mail delivery and processing
- Make checks payable to your association name
- Keep your payment receipt for your records
Mail Your Payment To:
c/o Alpha Association Management
PO Box 87275
Carol Stream, IL 60188-7275
⏱️ For faster processing and immediate confirmation, please use the homeowner portal to make payments online!
Questions or Need Help?
Our team is here to assist you! If you have questions about your account, payments, community guidelines, or anything else, please don’t hesitate to reach out.
Office
870 Corporate Drive
Suite 402
Lexington, KY 40503
We’re committed to making your community a great place to live. Thank you for being a valued member of your homeowners association!